Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
Getting started with 3CX – ADMIN GUIDE
3CX StartUP Getting Started Guide
This admin manual is for companies that have a dedicated 3CX instance – hosted or self managed. If you opted for Startup (Free or PRO) in a cloud instance, we have created a special Getting started guide for you. This manual will guide you through creating users, configuring apps, IP Phones and SIP trunks, as well as building your own professional contact center.
Hosted / Cloud
> We’ll manage your phone system for you. As a cloud or a dedicated instance:
> Less than 20 users – Startup (Cloud instance).
> More than 20 users – Dedicated instance.
> Sign up here or deploy from Customer Portal account.
3CX Startup (Cloud) users – see our “Getting Started” guide! The help guides below are for 3CX Dedicated / Self-Managed.
Self Managed – DIY
Private Cloud:
> Prepare for deployment on Google Cloud, Azure, Amazon or Digital Ocean
> Run the deployment wizard from the Customer Portal or sign up
On-premise:
> Install on Linux or Windows and run the Configuration Wizard
> Configure your Firewall & Router!
Integrate Live Chat, SMS and Facebook
> Installing Live Chat
> How to setup Facebook Integration
> How to setup SMS/MMS
Build your IVR and Call Center
> IVR / Auto Attendant
> Call Queues
> Ring Groups / Paging / Intercom
Create Users, Configure Apps & Phones
> Extension Management
> Configuring IP Phones
> The 3CX SBC (Session Border Controller)
